The following terms and conditions apply to all transactions on BuyMe.co.uk (BuyMe24BuyMe Limited, company registration number: 06479533). The use of this site indicates your acceptance of these terms and conditions and the placement of an order indicates your acceptance of these terms and conditions. Please read them carefully.
General These terms and conditions do not affect your statutory rights. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
Description of Goods All the products we sell are of a technical nature and it is not practical to publish detailed specifications of all the products. All images, descriptive matter, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods. Full detailed specifications are available from the manufacturer's brochures or their websites. All accessories supplied with a product are subject to upgrade or change at the manufacturer’s discretion. We will supply the product/s as supplied to us by the manufacturer.
Accuracy of Product Information All product specifications, images and other information published on our website have either been made accessible by suppliers, manufacturer's, publications, publicists, or been gathered from public-domain sources. The intention of BuyMe.co.uk is that all information on the website should be as accurate and up to date as possible. However, BuyMe.co.uk cannot guarantee the reliability or the accuracy of the information contained within its pages. All the actions taken by the user of the website are the responsibility of the individual.
Payment and Price The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order. All prices on our website are inclusive of all costs accept postage which will be added at checkout.
Typographical Errors In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account in the value of the incorrect price.
Payment Methods We can accept payments via credit or debit card including MasterCard, Visa, Visa Electron, Solo, Switch or PayPal. On the order you must provide us with your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit/debit card has been properly received.
Availability of Goods All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
Delivery Charges Some products and prices on the BuyMe.co.uk website do not include postage and packing, these costs will be added to your order upon checkout before any payment is made and are calculated on a weight and delivery location bases. You can check the cost of delivery by adding products to your basket and selecting your delivery destination.
UK Deliveries The estimated delivery timescale is shown within the products description page and can vary from product to product, our estimates are only a guide and not guaranteed. Once your order has been shipped you will be notified by email, if your order does not arrive within the estimated delivery time please allow 7 calendar days from the date of shipping before contacting us to report the delivery as lost. Should the order not have arrived within 7 days of shipping we can (if we feel appropriate) re-send the order.
Non UK Deliveries The estimated delivery timescale shown within the products description page is based on UK deliveries, international shipments can take a lot longer to arrive, therefore please allow 15 calendar days from the date of shipping before contacting us to report the delivery as lost. Should the order not have arrived within 15 days of shipping we can (if we feel appropriate) re-send the order.
Should you wish to cancel your order once the order status has been updated to “Shipped” then the return of the product/s must be done so at your expense. We will endeavour to deliver goods within the times stated but delivery of goods is sometimes outside our control. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods.
Risk As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver goods to the address on the order and goods will not be left without a signature. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages or incorrect goods supplied must be noted on the delivery consignment note at the time of delivery.
Personal Injury and Accidental Damage Although BuyMe.co.uk may supply items and goods for personal DIY fitting and installation, we always recommend a competent, trained person fit them. BuyMe.co.uk does not accept in no way whatsoever any injury or damage that may occur to any person or property prior, during or after products purchased from BuyMe.co.uk are or have being fitted or installed.
Time Limitation for Notification of Claims
Damage in transit If goods arrive in a damaged condition you must make a note on the carrier's delivery consignment note and it will be your responsibility to inform us in writing either by post or via email within 7 working days from delivery.
In-Correct Goods & Shortages It is your responsibility to notify us in writing either by post or via email of any in-correct goods supplied within 7 working days from the date of delivery, once we have been notified the correct goods will be dispatched as soon as possible. We will not be held responsible for any costs incurred due to incorrect goods being supplied.
Non-Deliveries We will not accept liability for goods lost in transit unless we are notified within 15 working days from the date of shipping.
Product Return Policy
Returns Policy – No Fault Returns All products we sell are covered by our 30-day money back guarantee. Simply let us know via post or email that you want to return something, unused, in the original undamaged packaging, in a saleable condition along with your order number and we’ll give you a full refund (CONDITIONS APPLY, SEE BELOW). Every item we ship is packaged in such a way that the product and products packaging is protected from damage and wear-and-tear during transit; therefore when returning an item for a refund you must package the item in such a way that it arrives back with us in the same condition it was sent, any returns not received in such condition will be subject to a 20% reduction in the refund amount for that particular item. This means you must not write, apply tape or attach items directly to the products packaging.
Returns Policy – Faulty Returns We will refund or exchange any item deemed to be faulty on arrival providing we have been notified in writing (either by post or via email) within 28 days starting the day after delivery. Faulty items outside the 28 days of delivery will be your responsibility unless unusual circumstances
We must be informed in writing either by post or by email before your item/s are returned, we then reserve the right to either arrange collection of the goods at our expense or ask you to return the goods at your expense via Royal Mail Recorded Delivery, should we ask you to return the goods we will reimburse you the postage costs up to a maximum of £4.50 per order. All faulty items must be returned in the original packaging. Faults caused by accident, neglect or misuse will not receive any refund or exchange.
If the product/s returned are not deemed to be faulty by our technicians then no refund whatsoever will be issued and the product/s will be returned to you once return postage has been paid.
This returns policy does not affect your legal rights.
Other You will own the goods once we have received your payment in full and you have received the goods. We do not offer any credit facilities at the moment. We will issue you with an electronic invoice that can be printed from the Website and a hard copy to accompany your order. Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions. These terms and conditions are subject to change at any time without prior notice to you.
BuyMe.co.uk takes your privacy rights as a customer seriously. This policy outlines the data we collect from our visitors and how we use it. Any personal information provided to BuyMe.co.uk is used solely by BuyMe24BuyMe Limited.
In order to monitor the performance of our site we collect the following information:
1. An IP address to monitor site traffic and volume. 2. A session ID to uniquely identify you on our site.
In order to fulfil any orders placed with BuyMe.co.uk we collect the following details:
1. Name 2. Address 3. Telephone number 4. Email address 5. Credit card and delivery address for security fraud checks (WorldPay Ltd).
Security When you place orders we offer the use of a 256-bit encryption secure server for your maximum security. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information that you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
BuyMe.co.uk does not sell, trade or rent your personal information to others.